- SERVICES/ PRODUCTS
Two organizations may enter into a contractual agreement involving an exchange of services and payments. Outsourcing is said to help firms to perform well in their core competencies and mitigate shortage of skill or expertise in the areas where they want to outsource.
In the early 21st century, businesses increasingly outsourced to suppliers outside their own country, sometimes referred to as offshoring or offshore outsourcing. Several related terms have emerged to refer to various aspects of the complex relationship between economic organizations or networks, such as nearshoring, crowdsourcing, multisourcing and strategic outsourcing.
Outsourcing can offer greater budget flexibility and control. Outsourcing lets organizations pay for only the services they need, when they need them. It also reduces the need to hire and train specialized staff, brings in fresh engineering expertise, and reduces capital and operating expenses.
One of the biggest changes in the early 21st century came from the growth of groups of people using online technologies to use outsourcing as a way to build a viable service delivery business that can be run from virtually anywhere in the world. The preferential contract rates that can be obtained by temporarily employing experts in specific areas to deliver elements of a project purely online means that there is a growing number of small businesses that operate entirely online using offshore contractors to deliver the work before repackaging it to deliver to the end user. One common area where this business model thrives is in providing website creation, analysis and marketing services. All elements can be done remotely and delivered digitally, and service providers can leverage the scale and economy of outsourcing to deliver high-value services at reduced end-customer prices.
Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
Through an optimal blend of onsite, nearshore, and offshore resources, our cost-effective delivery model balances global reach with local accountability and delivery excellence.
To drive business growth, applications must continue to deliver value throughout their lifecycles. Covalent Dynamic Application Management and Outsourcing solution helps you to identify immediate and long-term optimization opportunities through continuous measurement, analysis, and optimization of the entire application and technology portfolio. The result is support activities aligned to business goals, reduced total cost of ownership, the ability to meet the ever-changing needs of your business, and short-term and long-term cost savings.
No two businesses are alike. That’s why we take an agile, customized approach to BPO. We create process optimization and efficiency by creating synergies between IT and BPO. We also emphasize the value of better data management and analytics to help you make more informed and more competitive business decisions. Backed by deep domain and technology expertise in multiple industries, we can deliver innovation when and where you need it, leveraging our cost-effective global delivery model. As a result, you can stay competitive, expand product offerings, and may enter new markets with less risk. Our solutions and services can be purchased individually (to assist in targeted business areas or overflow situations), or as a full-service BPO model where we become a full partner with you and your respective software vendor(s).