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Out Sourcing Services

Two organizations may enter into a contractual agreement involving an exchange of services and payments. Outsourcing is said to help firms to perform well in their core competencies and mitigate shortage of skill or expertise in the areas where they want to outsource.

In the early 21st century, businesses increasingly outsourced to suppliers outside their own country, sometimes referred to as offshoring or offshore outsourcing. Several related terms have emerged to refer to various aspects of the complex relationship between economic organizations or networks, such as nearshoring, crowdsourcing, multisourcing and strategic outsourcing.

Outsourcing can offer greater budget flexibility and control. Outsourcing lets organizations pay for only the services they need, when they need them. It also reduces the need to hire and train specialized staff, brings in fresh engineering expertise, and reduces capital and operating expenses.

One of the biggest changes in the early 21st century came from the growth of groups of people using online technologies to use outsourcing as a way to build a viable service delivery business that can be run from virtually anywhere in the world. The preferential contract rates that can be obtained by temporarily employing experts in specific areas to deliver elements of a project purely online means that there is a growing number of small businesses that operate entirely online using offshore contractors to deliver the work before repackaging it to deliver to the end user. One common area where this business model thrives is in providing website creation, analysis and marketing services. All elements can be done remotely and delivered digitally, and service providers can leverage the scale and economy of outsourcing to deliver high-value services at reduced end-customer prices.

Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
Through an optimal blend of onsite, nearshore, and offshore resources, our cost-effective delivery model balances global reach with local accountability and delivery excellence.

Reasons for outsourcing
  • Lower operational and labor costs are among the primary reasons why companies choose to outsource. When properly executed it has a defining impact on a company’s revenue recognition and can deliver significant savings.
  • Companies also choose to outsource or offshore so that they may continue focusing on their core business processes while delegating mundane time consuming processes to external agencies.
  • Outsourcing and offshoring also enable companies to tap in to and leverage a global knowledge base, having access to world class capabilities.
  • Freeing up internal resources that could be put in to effective use for other purposes is also one of the primary benefits realized when companies outsource or offshore.
  • Many times stranded with internal resource crunches, many world class enterprises outsource to gain access to resources not available internally.
  • Outsourcing, many a time is undertaken to save costs and provide a buffer capital fund to companies that could be leveraged in a manner that best profits the company.
  • By delegating responsibilities to external agencies companies can wash their hands off functions that are difficult to manage and control while still realizing their benefits.
  • Outsourcing and especially offshoring helps companies mitigate risk and is also among the primary reasons embarked upon.
  • Outsourcing also enables companies to realize the benefits of re-engineering.
  • Some companies also outsource to help them expand and gain access to new market areas, by taking the point of production or service delivery closer to their end users.
Application Management Outsourcing (AMO)

To drive business growth, applications must continue to deliver value throughout their lifecycles. Covalent Dynamic Application Management and Outsourcing solution helps you to identify immediate and long-term optimization opportunities through continuous measurement, analysis, and optimization of the entire application and technology portfolio. The result is support activities aligned to business goals, reduced total cost of ownership, the ability to meet the ever-changing needs of your business, and short-term and long-term cost savings.

Business Process Outsourcing (BPO)

No two businesses are alike. That’s why we take an agile, customized approach to BPO. We create process optimization and efficiency by creating synergies between IT and BPO. We also emphasize the value of better data management and analytics to help you make more informed and more competitive business decisions. Backed by deep domain and technology expertise in multiple industries, we can deliver innovation when and where you need it, leveraging our cost-effective global delivery model. As a result, you can stay competitive, expand product offerings, and may enter new markets with less risk. Our solutions and services can be purchased individually (to assist in targeted business areas or overflow situations), or as a full-service BPO model where we become a full partner with you and your respective software vendor(s).